ALL ORDERS PLACED AFTER 3:30 PM ON DECEMBER 20th WILL BE SHIPPED STARTING FROM THURSDAY JANUARY 2nd 2025

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Payments

Payment methods

Payment by CREDIT CARD
If your card is authorised, your payment will be debited immediately and you will receive an order confirmation email. If the card does not obtain authorisation, payment will not be charged and we will let you know that your bank or credit institution has not authorised the transaction.
Please bear in mind that even if a payment fails, it may appear that the amount has been withdrawn from the card, as some credit institutions may keep the amount pending for a short period of time (normally up to 10 working days).

Payment by PAYPAL
Your payment will be charged immediately and you will receive an order confirmation email.

Payment by SCALAPAY
When you confirm your purchase, you will be redirected to Scalapay, where you will have to log in or create a profile in order to proceed with payment of the first instalment (one third of the total value of your order). The next 2 instalments will be charged in the next 2 months.

Secure payments

On Pianegonda.com every purchase takes place in maximum security thanks to the use of certified secure servers and the adoption of the most advanced coding systems (SSL – Secure Socket Layer), which guarantee maximum security for online transactions and the related monetary transactions via the Braintree payment gateway (Paypal Group).

We only use secure connections, as demonstrated by the “https” prefix and the padlock symbol that appear in the browser’s address bar.
To protect credit card purchases, with each order you will be asked to enter the CVV code and the 3d secure code which is sent via text message. Thanks to this security system, the customer’s credit card details will be totally unreadable to third parties.